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Chocolate Factory & Indian Village tour
TOUR OVERVIEW
Hidden in the rainforests of Bocas del Toro in a native Ngabe village, discover the ancient secrets of chocolate: from its discovery and use, in tropical America, to the processing of the product we know and enjoy today. We invite our guests to join in the traditional processing of the chocolate and taste it as it turns from raw cocoa seeds to a finished product.
Considered as a “Gift of the Gods”, the cacao tree was very important to the ancient culture, it was not only used as a ceremonial drink, but its seeds were also used as currency because of its economic value , in many regions.
WHAT'S INCLUDED
- Chocolate tour with a local guide
- Cool box and unlimited water
- Meet up at your hotel in the city center or Carenero island
- Lunch meal and chocolate bar
WHAT'S NOT INCLUDED
- Transportation from your hotel (outside of the city center or Carenero island)
- Chocolate Confection workshop
WHAT TO BRING
- Comfortable and adequate clothing to protect yourself from the sun and thus avoid the use of sunscreen. Creams (even biodegradable ones) are polluting and for that reason we do not promote their use
- Comfortable and safe footwear (sandals or water shoes)
- Swimwear
- Sun glasses
- Towel
- Camera
- Cap or hat
- A reusable bottle to fill with water during the day
- Cash for tips and souvenirs
CANCELATION POLICY
Please read our Tour Cancelation Policy before booking our tours.
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TOUR CANCELATION POLICY
Tao Travel 365 strives to deliver the best possible customer experience. If at any point you have a question or concern about our service, please call us by phone at +1 (805) 826-3657 or email us at sales@taotravel365.tours.
The following cancellation policy applies only for Day Tours (DOES NOT apply for Multi-Day Tours).
TOUR POLICIES
Due to the nature of our business, the logistics involved with organizing tours and the high reservation demand following refund policies apply:
- 100% refund less credit card processing fees will only be granted if booked via our website www.taotravel365.tours AND if canceled more than 24 hours before the start of the tour.
- No refund will be granted for cancelations received less than 24 hours before the tour start date.
All sales are final.
For all bookings made via outside portals such as, but not limited to Viator, Expedia, Airbnb, please refer and adhere to the respective cancellation policy of the portal that you booked with.
If you are unable to realize the reservation, contact us as soon as possible and we will try to arrange and reschedule the same or different tour for you.
If you are not at the designated meeting point by the time of your scheduled reservation or pick up, Tao Travel 365 reserves the right not to provide a refund. However, we will always try our best to locate you at the meeting point and call your WhatsApp number, if one was provided. After all, we want you to participate in our tour and have fun. That is our goal!
CANCELED OR POSTPONED TOURS
Occasionally, tours are canceled or postponed due to weather or ocean conditions, mechanical failure, or other unforeseen events. Should this occur, we will attempt to contact you about the cancellations and to inform you of refund or exchange procedures for that tour. For exact instructions on any canceled or postponed tour, please contact us. In the case of a cancellation of your tour by Tao Travel 365, we will refund your tour or schedule you for another tour, as detailed below.
REFUNDS
All sales are final. No refunds are available unless a tour is canceled or postponed, or we are given 24 hours advance noticed whereby a 100 percent refund will be awarded. We will offer refunds of the full face value of the tour(s) that are canceled or postponed (or, if a discounted tour, then instead the discounted tour price paid). No refunds are offered on any service, payment processing or convenience fees. To receive a refund for a canceled or postponed tour, contact us at sales@taotravel365.tours within 2 days of the tour cancellation and write "refund" in the subject line. Instructions will be provided in order to obtain your refund.
TOUR EXCHANGES
No tour exchanges are offered by Tao Travel 365. While in some extreme cases we may offer this service (such as a cancellation by Tao Travel 365), it is not guaranteed and often impossible. Contact us directly by phone at +1 (805) 826-3657 or by email at sales@taotravel365.tours to inquire about tour exchanges. Fees may apply.
